Shipping policy
๐ฆ Shipping information
Here you will find all details about our shipping conditions. We take great care with secure packaging and fast processing of your order.
| Region/Country | Shipping method | Delivery time | Cost | Free shipping from |
|---|---|---|---|---|
| Germany ๐ฉ๐ช | Standard | 1โ2 business days | โฌ3.99 | โฌ55 |
| Europe (EU) ๐ช๐บ | Standard International | 2โ5 business days | โฌ6.99 | โฌ55 |
| Switzerland ๐จ๐ญ | Standard International | 2โ4 business days | CHF 6.99 | CHF 55 |
| United Kingdom ๐ฌ๐ง | Standard International | 5โ10 business days | ยฃ5.99 | ยฃ45 |
| USA ๐บ๐ธ | Standard International | 6โ12 business days | $16.99 USD | $150 USD |
| Canada ๐จ๐ฆ | Standard International | 10โ12 business days | $16.99 CAD | $200 CAD |
| Australia ๐ฆ๐บ | Standard International | 10โ16 business days | $16.99 AUD | $200 AUD |
| New Zealand ๐ณ๐ฟ | Standard International | 10โ16 business days | $19.99 NZD | $250 NZD |
| Mexico ๐ฒ๐ฝ | Standard International | 10โ16 business days | โฌ24.99 | โฌ150 |
| Singapore ๐ธ๐ฌ | Standard International | 7โ14 business days | $16.99 SGD | $200 SGD |
| Malaysia ๐ฒ๐พ | Standard International | 7โ14 business days | RM 49 | RM 650 |
| Hong Kong ๐ญ๐ฐ | Standard International | 7โ14 business days | HK$ 99 | HK$ 1,200 |
| South Korea ๐ฐ๐ท | Standard International | 7โ14 business days | โฉ 17,900 | โฉ 200,000 |
| Philippines ๐ต๐ญ | Standard International | 8โ15 business days | โฑ 799 | โฑ 8,500 |
โก Processing time & dispatch
Fast dispatch from stock:ย Your order is treated with top priority! We usually ship within 1โ2 business days directly from our warehouse.
Framesยฎ are made for you:ย Our Framesยฎ are produced to order - please allow 4โ6 business days of production time before the parcel is dispatched.
You will also see the estimated delivery date for your address directly in checkout.
๐ Shipping across Europe
Within Europe we deliver to these 25 countries: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
๐ Important notes & customs
- Customs service:ย For deliveries to the UK, Canada and Australia we cover all customs costs for you - no surprise charges on delivery.
- USA:ย Due to US tariff regulations, 15% import duties are added transparently in checkout - no surprises at your door. US orders require a minimum order value of $100 USD; shipping is free from $150 USD.
- Other countries outside the EUย (e.g. New Zealand, Singapore, Malaysia, Hong Kong, South Korea, Philippines): Depending on local regulations, import charges may apply; the checkout display and the destination country's rules are decisive.
- Delays:ย Customs processing can occasionally cause delays beyond our control.
- Tracking:ย As soon as your order leaves our warehouse, you will receive an email with your tracking number.
- Packaging:ย Every parcel is packed to survive the journey safely.
