Frequently Asked Questions

No. The card is not included. You use your own card and insert it into the supplied case. Cards shown in product photos are for illustration only.

Yes. Our displays come with an Ultra PRO UV Mini Snap - your card is presented visibly while staying protected. Exception: the Frames® graded variant comes without a snap case; instead it includes 2 self-adhesive magnets to attach your slab to the frame plus a universal slab sleeve that shields the slab from the adhesive (fits PSA, BGS, CGC and more). Replacement cases and more are available in our accessories collection.

Yes - every extended-art motif is hand-drawn by artists. We don't use AI-generated art. That's why every display has its own character and the extension blends seamlessly into the card artwork.

Hex Shapes® are printed on sturdy, lightweight 5 mm Forex board (16 × 18 cm) - ideal for sharp, high-quality prints. Frames® (20 × 20 cm) come with a real frame in four colors (Pitch Black, Cloud White, Chocolate Oak, Life Oak). Acrylic displays use layered acrylic glass for a visible depth effect. Care: simply wipe with a soft, dry cloth.

No. Hex Shapes® and Frames® come with a magnetic wall mount - Hex Shapes® additionally with Tesa Powerstrips®. You can mount them without drilling, renter-friendly and residue-free. Step-by-step guide: hanging cards without drilling.

Entirely up to you - your honeycomb can be as small or as large as you like, and it grows with your collection. With „Buy 6, pay 5" a six-pack is the perfect starting point. Matching accessories for your wall setup are available in the shop. Planning guides: how to plan your collector wall and from your first display to a collector wall.

Yes. Since Hex Shapes® mount magnetically or with residue-free adhesive strips, every single display can be repositioned at any time without damaging the wall. Your gallery wall grows and changes with your collection.

That's purely preference. A toploader or one-touch holder protects your card just as reliably. A wall display is worth it when you want to actually showcase the card instead of just storing it.

Not to a relevant degree with sufficient UV protection in the display. Without UV protection, permanent light - even normal room light - can visibly fade colors over the years. That's why UV protection is not an optional extra for wall mounting; our included cases have it built in. More in our guide: what light and UV really do to cards.

A binder protects reliably but makes the artwork invisible. With full-art and extended-art cards, whose value lies largely in the large-scale artwork, you lose exactly what makes the card special. More: why full arts deserve more than a binder.

Any time. The snap case opens without tools and the case attaches magnetically to the display - swap in a different card in seconds.

Yes - choose the "Graded" variant on Frames®. It includes 2 self-adhesive magnets to attach your slab to the frame and a universal slab sleeve so the adhesive never touches your slab. The sleeve fits all common grading brands. Guide: presenting graded cards on the wall.

The hexagonal shape is modular: multiple Hex Shapes® combine into an individual wall collage that can be extended at will - instead of a single card you build a growing, visible collector wall.

Yes. Many collectors use Hex Shapes® for the growing wall collage and add a Frames® frame for particularly important cards as a visual accent.

Frames® are designed for a classic, subtle wall-art look and come in several wood/color tones. Acrylic displays create a visible depth effect through layered glass and stand out more - ideal for single highlight cards.

Use the Display Finder or the set filter in the Hex Shapes® and Frames® collections. Still nothing? Request your personal motif via custom design - hand-drawn for your card. Looking for inspiration? Our guide The most beautiful Pokémon cards for your wall shows popular motifs from Charizard to Pikachu.

Hex Shapes® and acrylic displays ship directly from stock when available. Frames® are made to order and usually need 4–6 business days. You always see the exact dispatch time in checkout.

Standard rates: Germany 3.99 € · EU 6.99 € · UK £6.99 · Switzerland 6.99 CHF · USA $16.99 and more. Free shipping from: Germany 50 € · EU 65 € · UK £55 · Switzerland 60 CHF · USA $150. The cart progress bar shows how close you are. Details: shipping policy.

Yes - we ship internationally, including the EU, UK, Switzerland, USA, Canada, Australia, Mexico and parts of Asia. Pick your country in the header and prices switch to your currency.

Due to US tariff regulations, 15% import duties are added transparently in checkout - no surprise charges on delivery. US orders have a $100 minimum order value; shipping is free from $150.

Yes. You have a 30-day return policy as long as the product is unused and in new condition. Just contact info@tcgplate.de or use our withdrawal page - your statutory withdrawal rights remain unaffected.

Send photos of the damage and packaging to info@tcgplate.de - we'll arrange a replacement or refund quickly. You don't have to deal with the carrier; we do.

PayPal, Apple Pay, Google Pay, Shop Pay, Klarna and credit card (Visa, Mastercard, American Express, UnionPay) - secure and encrypted.

Yes: "Buy 6, pay 5" and "Buy 12, pay 10" - applied automatically in the cart and combinable across designs. Perfect for building your gallery wall.

Any time at info@tcgplate.de - we usually reply within one business day.